First Horizon, the bank holding company that owns First Tennessee Bank, has suffered suffered power or telecommunications outages at about a third of its branches, Livesay says. One branch was inaccessible for an extended period of time because law enforcement had shut down access to the particular part of the city it's located in. The Mississippi River, which Livesay can see from his office, is currently flooding, with waters not expected to crest until May 10.
While IT assets are important, Livesay says one of the key factors in disaster recovery is to watch out for employees.
"Any time we have a major storm go through, we have some processes we put into place to try and keep an eye on our own employees," Livesay says. "The first thing is you want to watch out for is your employees.
First Horizon National Corp. gears up disaster preparedness process
As Mid-Southerners warily eye the rising floodwaters and consider whether it's time to get packing, area corporations are gearing up their own disaster preparedness processes. Banktech catches up with Bruce Livesay, CIO of Memphis-based First Horizon National Corp. -- the holding company that owns First Tennessee Bank -- to find out how his company is reacting to the looming threat. Livesay say First Horizon's disaster process focuses on what's important: people.